Congoleum Duraceramic Complaints and Reviews

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Congoleum Duraceramic
Main address: Department C, P.O. Box 3127 08619-0127 Mercerville NJ
1-609-584-3601, ,
  • 52+1 mobile complaints
  • $63.2K claimed losses
  • $1.2K average
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  • Oct 27
  • Building Products
  • Positive Experience
  • 47

I sell DuraCeramic everyday at work it is warm, durable and most importantly durable. I actually like this product so much we installed it in our washroom and front entrance. I have 2 dogs, one is a 100 pound lab that races to the front door whenever we have company or the mail is dropped off (so more than once per day) we have 0 marks, scratches or nicks. I find it hard to believe that there are... Read more

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  • Sep 30
  • Building Products
  • Flooring
  • 245

No complaints here - We have had ours 6 years with no issues. It was installed on the diagonal and makes the room look larger. We have no little kids or pets and love our floor. It is not cold to walk on and it looks great. We do not have any mats or rugs on it. One tiny cut mark from where I dropped a sharp knife on it but I can not see it. We have never used anything but warm water to clean... Read more

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  • Sep 26
  • Building Products
  • Redmond, Oregon
  • Floor Covering
  • 1
  • 1
  • 373

Tile has been installed for 3 years. Noticed about a year ago that if you drag a chair across it the surface would scratch very easily. Also noticed that if you drop almost anything on the surface it gouges exposing a white color. The tile is supposed to be autumn shades, brown, orange, tan etc. the white stands out if you gouge it. When I was scrubbing the floor the other night I noticed... Read more

Was this review helpful? 4 2


  • Sep 16
  • Building Products
  • Chatham, Ontario
  • Tile
  • 1
  • 1
  • 153

The duraceramic tile has been installed in our kitchen for less than 8 months & already there are 5 tiles that need to be replaced due to tears. Read more

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  • Aug 17
  • Greentown, Ohio
  • Duraceramic Flooring
  • 5
  • 5
  • 496

I am on my second Duraceramic kitchen floor. When the first one chipped and cracked, the floor was replaced. I thought that this would fix the problem. I am now on the second floor and have chips and cracks and gouges again. It has been several years now and I see there are now more complaints. I would have been better off with a less expensive flooring. I have leftover tile to replace... Read more

Was this review helpful? 6 5


  • Jul 23
  • Building Products
  • Bad Floor Tile
  • 2
  • 2
  • 661
Congoleum Duraceramic - Thank God, we are FINALLY replacing our awful Duraceramic Congoleum tile!
1 of 2

We had Congoleum tile professionally installed, because it was advertised as having superior durability. What a joke! This stuff breaks, dents, and chips more easily than any other tile I've ever seen. A child's toy dropped on this tile caused the top layer to actually break and flake off. After just a year, the floor was thoroughly cracked and broken, with missing pieces large enough to see the... Read more

Was this review helpful? 0 0

I just bought a house with this "tile" squares. Worst floor ever! Scrubbed on my hands and knees. Always looks dirty! Iam at a loss as to what I can do to get it clean! DON'T BUY THIS JUNK!!!!!!!!! Add comment


  • Jun 03
  • Building Products
  • Gaithersburg, Maryland
  • Duraceramic
  • 412

We have had duraceramic for about 3 years now, but the tiles started to crack within two years. We haven't had this happen before with other tiles. However, with duraceramic more and more of the tiles have cracked. We are searching to replace the cracked tiles, but it is extremely expensive and hard to find. The people who put our floor tiles also did our basement with ceramic tiles and they are... Read more

Was this review helpful? 1 1


  • May 25
  • Building Products
  • Waterford Township, Michigan
  • Duraceramic Floor Tile
  • 300

We had a entrance, kitchen and living room replaced with Dura Ceramic 2 years ago. Right now we have 5 tiles that have cracked. There has been no furniture on these tiles. We are totally confused as to why they are cracking. There was a sub floor put under the installation. We do have a few extra tiles but I don't know what will happen when we run out of tiles. I can't continue to buy boxes... Read more

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  • Jan 02
  • Building Products
  • Stratford, Ontario
  • Flooring
  • 1
  • 1
  • 826

This product was recommended to replace our 20+yr old Armstrong vinyl flooring (due to renovations). The installer was very particular, used the recommended products and in my opinion did an excellent job. For the good points: It resisted dog scratches, for the short time we had a dog. We tried not to let the dog run or play in the house while he was with us for 2 months. The tiles are easy to... Read more

Was this review helpful? 12 2
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