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1.7 Based on 7 reviews
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customers
  • Customers like
    • Warm floor 4
    • Initial appearance 3
    • Response to complaint 1
  • Customers don't like
    • Poor durability 7
    • Rapid wear 4
    • Pits and dings easily 3

I e-mailed them twice on their website, then called them and tried to leave a message. On one of my attempts I discovered their message machine is defective. If they care to do business, they should try to e-mail or call themselves to see what their customers encounter. If my telephone message was actually recorded, they didn't bother to answer my very simple question. Unfortunate, since I... Read more

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Congoleum Duraceramictiles are a bad product
1 of 2

We had Congoleum Duraceramic tiles professionally installed in our kitchen seven years ago and after two years noticed white wear marks in areas. A dropped fork can dent tile. We had two tiles replaced near kitchen sink because of wear marks and dent two years after install. More & more white wear marks that look like white paint, but was actually chipping wear marks. Two more tiles were replaced... Read more

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My issue is the same as most of the other reviews that I have read. The floor has been in for four years and there are many black spots from where something has dropped or............ We are a retired couple with no kids or pets running around. When it was first installed, it looked very nice. However after the first six months when the spots began to appear, I would NOT recommend this... Read more

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I too was talked into purchasing this floor. They told me it was water proof, it is not. Mine is coming up and breaking after only 2 years in my house. As a single mother that worked hard to save up to buy flooring, this is upsetting. I have left this company numerous messages and emails to get nothing in return. DO NOT BUY THIS PRODUCT!!!! POOR CUSTOMER SERVICE and JUST A POOR PRODUCT! I... Read more

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Pure junk and isn't worth the investment! Coloring along the edges erodes and wears easily. It appears as if it was merely painted over the fake substrate material. Already, just two years post-installation, even the grouting is beginning to show fatigue. I doubt this flooring will last another two years without having to be replaced! Add comment

I bought a 499 square foot floor in 2/12. The floor is a piece of ***. It chips and coughs up pieces of itself all over. It chips from the corners, edges, center, and all over. One would think that with a name like Duraceramic, it would be durable. It is not! congoleum sucks at warranty, too. They lied and told me that the floor was not defective. Now I am being offered money in a class... Read more

Was this review helpful? 2 1

Salesperson talked me into this product (in place of real ceramic tile). It looked great for about 4 weeks. Every time anything was dropped on floor, a crack showed. The tile was light so there are black (dirty filled) spots all over the floor. I have been a faithful customer of my flooring store - they sent picture to the manufacturer and they are going to provide money for a replacement... Read more

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Went to purchase "CERAMIC" tiles for my kitchen floor..Sales rep at store I was at told me Duraceramic flooring was better and I would have not problems with scratches, breakage, or cracking..It was the most durable tile to purchase..I agreed against my better judgement and had my kitchen, dining room, and 2 entry ways replaced with Duraceramic tile..Within the first year, each time I mopped (by... Read more

Was this review helpful? 6 2

I really thought I would like the duraceramic tiles,But I hate my floor. Drop a utensil...it chips and looks bad with all the knicks and chip marks. I also heard that the material used contains cancer causing chemicals. Is there any truth to this? Have you heard anything about this? Add comment

Had a taupe color after the chairs at table moved in and out top layer of dura ceramic chipped off and color is now WHITE...looks really bad Add comment

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